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Billing and Payments

Everything billing-related in Floyi comes down to two things: your subscription plan and your credit balance. This section covers both, plus invoices and payment methods.

Subscription Information

Section titled “Subscription Information”

To view your subscription details:

  1. Click on ‘Settings’ in the bottom-left corner of the Floyi interface.
  2. Open the Billing & Credits tab. In the ‘Current Subscription’ section, you can see:
    • Your current subscription plan and its status
    • Amount, discounts, and next billing date
    • A scheduled downgrade, if you have one, with the date it starts and a button to keep your current plan
    • Billing History and Credits History (accessible via dedicated buttons)
  3. The ‘Credits Overview’ section below shows your credits broken down by type (Monthly, PAYG, and Free), plus your Included Topical Research usage for the month.

For a full tour of the Settings page, see Managing Your Account Settings.

Billing and Credit History

Section titled “Billing and Credit History”

Viewing Your Billing History

Section titled “Viewing Your Billing History”
  1. Go to ‘Settings’ in the bottom-left corner.
  2. In the Billing & Credits tab, click ‘Billing History.’

The Billing History displays:

  • Purchase date
  • Description
  • Amount
  • Status
  • Invoice link

To view an invoice, click ‘View’ under the Invoice column.

Viewing Your Credit History

Section titled “Viewing Your Credit History”
  1. Go to ‘Settings’ in the bottom-left corner.
  2. In the Billing & Credits tab, click ‘Credits History.’

The Credits History shows transactions for your Personal Workspace. Team transactions are available under Settings → Team.

The Credits History displays your credit usage transactions:

  • Purchase date
  • Description
  • Credits added or used
  • Remaining balance

To export your credit transactions history, click ‘Export CSV’ in the top-right corner of the Credits History window.

Subscription Plans

Section titled “Subscription Plans”

Floyi offers both Monthly and Yearly subscription plans to suit your needs.

  • Monthly Plans: Credits are replenished at the start of each billing cycle, and unused credits expire at the end of the cycle
  • Yearly Plans: Save with two months free when subscribing annually
  • Strategy Essentials: Brand foundation, personas, topic hierarchy, URL slugs, scorecard, and anchor texts are free with every plan
  • Included Research: Each plan includes free topical research runs per month (Pro: 5, Scale: 15). After your included research, additional runs use credits.
  • Unlimited Brands: All paid plans include unlimited brands and projects
  • Plan Changes: Upgrades take effect immediately and move your billing date to the day you upgrade. Downgrades take effect at the end of your current billing period. See Managing your subscription.

Billing Cycles

Section titled “Billing Cycles”

Credits reset at the start of each monthly billing period, on your billing date. Your billing date is the day your current billing period started: when you subscribed, upgraded, or started your paid plan from a trial.

Example: If your plan begins on August 28, your credits will reset on September 28 at 00:00 GMT. If you upgrade on September 10, your new plan’s credits arrive once the upgrade is paid, and later resets happen on the 10th.

Yearly plans also reset monthly credits each month on the same day of the month.

Pay-As-You-Go (PAYG) Credits

Section titled “Pay-As-You-Go (PAYG) Credits”

For added flexibility, PAYG credits are available for purchase independently of your subscription.

  • No Expiration: PAYG credits remain in your account until used
  • Usage Priority: Monthly Credits are deducted first; PAYG Credits are used only after Monthly Credits are exhausted
  • Pricing:
    • Scale Plan: $6 per 1,000 credits
    • Pro Plan: $7 per 1,000 credits
    • Creator Plan: $9 per 1,000 credits ($7 per 1,000 on purchases of 50,000+)
    • Non-subscribers: $10 per 1,000 credits ($7 per 1,000 on purchases of 50,000+)
  • Promo codes can be applied for discounted purchases
  • Team workspaces: PAYG purchases can only be made by the team Owner

Payment Methods

Section titled “Payment Methods”

Floyi supports the following payment methods:

  • Card Payments: Visa, Mastercard, American Express, and more
  • Link: Quick and secure checkout

Invoices

Section titled “Invoices”

Every purchase comes with a detailed invoice for your records, emailed directly to you and stored in your Billing History.