Privacy Policy

Last Updated: January 15, 2025

Welcome to Floyi. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect and process various types of information to provide and enhance our services. These include:

• Personal Information: Name, email address, phone number, billing information, and other details you provide during registration or payment.
• Account Information: Details about your subscription plan, preferences and settings, and features and tools you have accessed.
• Usage Data: Information about how you use our platform, including interactions, features accessed, and usage patterns.
• Device and Technical Data: IP address, browser type, operating system, and other technical information collected through cookies, web beacons, or similar tracking technologies.

2. How We Use Your Information

We process your data for the following purposes:

• To provide access to Floyi’s platform and services, and to manage your account and subscription.
• Analyzing user behavior to enhance platform functionality and user experience.
• Sending service-related updates, such as account notifications or system changes
• Process transactions and manage your account.
• Communicate with you regarding updates, promotions, or support.
• Ensure the security and functionality of our platform.
• Monitoring activities to detect and prevent fraudulent or unauthorized actions.
• Fulfilling legal obligations, including tax and regulatory requirements.
• Responding to lawful requests from authorities.

3. Sharing Your Information

Your information is shared only as necessary and under strict conditions:

• Service Providers: For payment processing, analytics, hosting, and technical support.
• Legal Authorities: If required to comply with applicable laws or legal processes. To protect the rights, property, or safety of Floyi, its users, or others.
• Business Partners: We may share data for joint marketing initiatives or integrations with third-party services.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved entities, subject to the terms of this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

4.1 Types of Cookies:

• Essential Cookies: Necessary for platform functionality, such as authentication.
• Performance Cookies: Help us understand user behavior and improve the platform and services.
• Marketing Cookies: Used to deliver tailored advertising (if applicable).

4.2 Managing Cookies:

You can manage cookie preferences through your browser settings. Note that disabling cookies may limit certain functionalities of the platform.

4.3 Third-Party Tracking:

Floyi may include third-party tracking technologies for analytics and advertising. These parties may collect information about your online activities over time and across websites.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access and receive a copy of your data.
• Request correction or deletion of your data.
• Restrict or object to certain processing activities.
• Withdraw consent for data processing, where applicable.

To exercise these rights, contact us at hello [at] floyi.com.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6.1 Retention Periods:

• Active Accounts: Data related to active accounts is retained for the duration of your subscription.
• Inactive Accounts: If your account remains inactive, data is retained for a limited period before deletion, as specified in our Terms of Service.

6.2 Legal Obligations:

• Certain data may be retained longer to comply with legal obligations, such as tax regulations, dispute resolutions, or law enforcement requests.

6.3 Deletion of Data:

• Upon request or account termination, we will delete or anonymize your personal data, except where retention is legally required.

7. Security Measures

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, or loss.

7.1 Technical Safeguards:

• Encryption of data during transmission and storage.
• Secure access controls, such as multi-factor authentication.

7.2 Administrative Measures:

• Regular staff training on data protection and privacy best practices.
• Internal policies and procedures for data handling.

7.3 Physical Security:

• Restricted access to data storage facilities.
• Secure backups to prevent data loss.

7.4 User Responsibilities:

• Protect your account credentials and use strong, unique passwords.
• Notify Floyi immediately of any unauthorized access to your account.

8. Third-Party Links

Our platform may contain links to third-party websites. These links are provided for your convenience but are not governed by this Privacy Policy.

8.1 Independent Privacy Policies:

• Third-party websites have their own privacy policies and practices. Floyi is not responsible for the privacy practices or content of these websites.

8.2 Recommendations:

• Review the privacy policies of any third-party websites you visit before sharing your data.

8.3 External Integrations:

• If you use third-party services integrated with Floyi, your data may be shared with and processed by those services under their privacy terms.

9. International Users

If you are accessing Floyi from outside the United States, please note the following:

9.1 Data Transfer:

• Your data may be transferred to, stored in, and processed in the United States or other countries where we operate.

9.2 Consent to Transfer:

• By using Floyi, you consent to the transfer of your data to the United States, which may not have the same data protection laws as your jurisdiction.

9.3 Data Protection Standards:

• Floyi complies with applicable data protection laws to ensure that your information is handled securely.

9.4 Cross-Border Agreements:

• For international users subject to GDPR, data transfers are governed by appropriate safeguards, such as Standard Contractual Clauses (SCCs).

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

10.1 Notification of Changes:

• Significant changes will be communicated through email notifications or in-app alerts.

10.2 Effective Date:

• Updates to the Privacy Policy take effect immediately upon posting unless otherwise stated.

10.3 User Responsibility:

• It is your responsibility to review this policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Floyi
c/o Nest 18 LLC
5830 E. 2nd Street, Suite 7000
Casper, WY 82609
+1 212.930.9302

Email: hello [at] floyi.com