Billing and Payments
Subscription Information
Section titled “Subscription Information”To view your subscription details:
- Click on ‘Settings’ in the bottom-left corner of the Floyi interface.
- In the ‘Subscription Information’ section, you can see:
- Your current subscription plan and its status
- Total Credits (including Monthly Credits and PAYG Credits)
- Billing History and Credit History (accessible via dedicated buttons)
Billing and Credit History
Section titled “Billing and Credit History”Viewing Your Billing History
Section titled “Viewing Your Billing History”- Go to ‘Settings’ in the bottom-left corner.
- In the ‘Subscription Information’ section, click ‘Show Billing History.’
The Billing History displays:
- Purchase date
- Description
- Amount
- Status
- Invoice link
To view an invoice, click ‘View’ under the Invoice column.
Viewing Your Credit History
Section titled “Viewing Your Credit History”- Go to ‘Settings’ in the bottom-left corner.
- In the ‘Subscription Information’ section, click ‘Show Credit History.’
The Credit History displays your credit usage transactions:
- Purchase date
- Description
- Credits added or used
- Remaining balance
To export your credit transactions history, click ‘Export CSV’ in the top-right corner of the Credit History window.
Subscription Plans
Section titled “Subscription Plans”Floyi offers both Monthly and Yearly subscription plans to suit your needs.
- Monthly Plans: Credits are replenished at the start of each billing cycle, but unused credits expire at the end of the month
- Yearly Plans: Save with two months free when subscribing annually
Billing Cycles
Section titled “Billing Cycles”Credits reset at the start of your monthly billing period at the time you signed up.
Example: If your plan begins on August 28, your credits will reset on September 28 at 00:00 GMT.
Pay-As-You-Go (PAYG) Credits
Section titled “Pay-As-You-Go (PAYG) Credits”For added flexibility, PAYG credits are available for purchase independently of your subscription.
- No Expiration: PAYG credits remain in your account until used
- Usage Priority: Monthly Credits are deducted first; PAYG Credits are used only after Monthly Credits are exhausted
- Pricing:
- $10 per 1,000 credits
- Bulk discounts: $7 per 1,000 credits for purchases of 50,000 or more credits
- Promo codes can be applied for discounted purchases
Payment Methods
Section titled “Payment Methods”Floyi supports the following payment methods:
- Card Payments: Visa, Mastercard, American Express, and more
- Link: Quick and secure checkout
Invoices
Section titled “Invoices”Every purchase comes with a detailed invoice for your records, emailed directly to you and stored in your Billing History.