Billing and Payments

The billing section provides everything you need to manage your payments, credits, and invoices with Floyi. Whether you’re on a subscription plan or using pay-as-you-go (PAYG) credits, this guide ensures you stay informed and in control.

Subscription Information

To view your subscription details:

  1. Click on ‘Settings’ in the bottom-left corner of the Floyi interface.
  2. In the ‘Subscription Information’ section, you can see:
    • Your current subscription plan and its status.
    • Total Credits (including Monthly Credits and PAYG Credits).
    • Billing History and Credit History (accessible via dedicated buttons).
Screenshot of a webpage titled "Account Settings and Billing" for FLOYI. It shows subscription details: Agency Plan, active status, $179.00/month, next billing date 2/3/2025, total credits 301,101, monthly credits 50,000, paying credits 260,101. Floyi Content Planning

Billing and Credit History

Viewing Your Billing History

  1. Go to ‘Settings’ in the bottom-left corner.
  2. In the ‘Subscription Information’ section, click ‘Show Billing History.’
Screenshot of an account settings and billing page. It includes subscription information for a free plan, a button for showing billing history, and available subscription plans with options for Creator, Pro, and Agency plans. Floyi Content Planning

  1. The Billing History displays:
    • Purchase date
    • Description
    • Amount
    • Status
    • Invoice link
  2. To view an invoice, click ‘View’ under the Invoice column.
A screenshot of a billing history table from the FLOYI platform. The table includes columns for date, description, amount, status, and invoice with entries for various credits and purchases. Visible menu options on the sidebar include Projects and Brand Foundation. Floyi Content Planning

Viewing Your Credit History

  1. Go to ‘Settings’ in the bottom-left corner.
  2. In the ‘Subscription Information’ section, click ‘Show Credit History.’
A screenshot of the account settings and billing page from a platform named FLOYI. It displays subscription information, showing a free plan with total, used, and remaining credits. Buttons labeled "Show Billing History" and "Show Credits History" are highlighted. Floyi Content Planning
  1. The Credit History displays your credit usage transactions:
    • Purchase date
    • Description
    • Credits added or used
    • Remaining balance
Screenshot of a credits history window titled "FLOYI," showing a list of transactions. Columns include Date, Description, Credits Change, and Balance. Options to export to CSV and close the window are at the top. The background shows a dimmed menu. Floyi Content Planning
  1. To export your credit transactions history, click ‘Export CSV’ in the top-right corner of the Credit History window.
Screenshot of a "Credits History" pop-up window with a list of dates, descriptions, credit changes, and balances. An arrow points to a red "Export CSV" button at the top right. The interface shows account settings of a platform named "FLOYI. Floyi Content Planning

Subscription Plans

Floyi offers both Monthly and Yearly subscription plans to suit your needs.

  • Monthly Plans: Credits are replenished at the start of each billing cycle, but unused credits expire at the end of the month.
Image showing a subscription plans page with three options: Creator Plan for $39/month, Pro Plan for $79/month, and Agency Plan for $149/month. A banner at the top offers 50% off for the first 100 subscribers using promo code LAUNCH50. Floyi Content Planning
  • Yearly Plans: Save with two months free when subscribing annually.
Image showing a subscription plan page with options for Creator, Pro, and Agency plans. Each plan lists yearly prices, features, and a "Subscribe Now" button. A banner offers 50% off for the first 100 subscribers using the promo code LAUNCH50. Floyi Content Planning

Billing Cycles

Credits reset at the start of your monthly billing period at the time you signed up.

Example: If your plan begins on August 28, your credits will reset on September 28 at 00:00 GMT.

Pay-As-You-Go (PAYG) Credits

For added flexibility, PAYG credits are available for purchase independently of your subscription.

  • No Expiration: PAYG credits remain in your account until used.
  • Usage Priority: Monthly Credits are deducted first; PAYG Credits are used only after Monthly Credits are exhausted.
  • Pricing:
    • $10 per 1,000 credits
    • Bulk discounts: $7 per 1,000 credits for purchases of 50,000 or more credits.
  • Promo codes can be applied for discounted purchases.
A webpage screenshot displaying a "Pay As You Go Credits" options panel. It describes credit purchase details with a slider to select credit amount, options for bulk discounts, and a promo code entry box. A "Purchase Credits" button is visible. Floyi Content Planning

Payment Methods

Floyi supports the following payment methods:

  • Card Payments: Visa, Mastercard, American Express, and more.
  • Link: Quick and secure checkout.
Payment form with Creator Plan offer: $39/month or $300/year. Right side displays fields for email, card details, billing information, and a Pay with iLink button. A green subscribe button is below to confirm payment. Floyi Content Planning

Invoices

Every purchase comes with a detailed invoice for your records, emailed directly to you and stored in your Billing History.

Viewing Invoices in Floyi

  1. Click on ‘Settings’ in the bottom-left corner.
  2. Go to ‘Subscription Information’ and click ‘Show Billing History.’
Screenshot of a user account settings and billing page showing subscription information with a "Free" plan. Available plans include Creator, Pro, and Agency. A red arrow points to a "Show Billing History" button. Sidebar menu is on the left. Floyi Content Planning
  1. Click ‘View’ under the Invoice column for the corresponding purchase.
  2. A new window will open with your invoice, which you can download.
A screenshot of a billing history table from an online account. It lists dates, descriptions, amounts, statuses, and viewing options for transactions. A red arrow points to the "view" option of the first entry. The background shows subscription plans. Floyi Content Planning

Invoices for Credits

  • View invoices for PAYG credit purchases in the Billing History by clicking ‘View.’
  • A receipt will open in a new window with full payment details.
Screenshot of a billing history page from a software named FLO.YI. It lists seven transactions with status, date, description, amount, and invoice details. A red arrow points to the second transaction titled "FMC Credits Purchase. Floyi Content Planning

Invoices for Subscription Plans

  • View invoices for subscription payments in the Billing History by clicking ‘View.’
  • The invoice includes payment details and can be downloaded for your records.
Screenshot of a billing history page. A highlighted entry shows "New Subscription: Agency Plan (1 month)" with a status of "Succeeded." The page includes a sidebar with section links and a promotional banner at the bottom. Floyi Content Planning

Quick Notes

  • Changing Billing History and Credits History: Billing and Credits History are located in separate sections for better organization.
  • Support: If you encounter issues or have billing questions, contact our support team at hello [at] floyi[.]com.
Logo showing the word "FLOYI" in stylized white letters on a black background, with a curved line above the "F" and a thick horizontal line beneath the entire word. Floyi Content Planning
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